FAQ
Everything you need to know about Jonus products and ordering.
General Questions
What is Jonus?
+
Jonus is a line of ancestral wellness products engineered for the modern human. We combine proven practices from thousands of years with modern science to create products that actually work. Every formula is lab-tested and designed to eliminate toxins from your life.
Are Jonus products natural?
+
Yes, 100%. We use only natural, ethically-sourced ingredients. Zero synthetic chemicals. Zero microplastics. Zero fluoride. We don't use "natural" as a marketing buzzword—every ingredient is verified and tested by independent labs.
Are products tested on animals?
+
No. All Jonus products are cruelty-free and made with ethical sourcing. We believe in natural health without harming animals or the environment. Every product aligns with our ancestral wellness philosophy.
Do you offer international shipping?
+
Currently we ship to the US. We're expanding to Canada and EU in Q3 2026. Enter your email at checkout to be notified when shipping becomes available to your country.
Purchasing & Guarantees
What if I don't like a product?
+
We offer a 30-day guarantee on all products. If you're not satisfied for any reason, contact us for a full refund. No questions asked. We stand behind everything we sell because we believe in the quality and effectiveness of our products.
Do you offer bundles?
+
Yes! We offer Sleep Bundle, Dental Bundle, EMF Bundle, and Skincare Bundle—each with 15-20% savings. Mix-and-match options are available on product pages. Subscribe to our newsletter for exclusive discount codes.
How fast do you ship?
+
Orders ship within 2-3 business days. You'll receive tracking information via email once your order ships. Most customers receive their orders within 5-7 business days depending on location.
Can I return a product?
+
Yes. All Jonus products have a 30-day return window. Even opened, used products can be returned for a refund. We're confident you'll love what we make, but we don't want you stuck with something that doesn't work for you.
Product-Specific Questions
Is Jonus toothpaste safe without fluoride?
+
Yes. Fluoride is a neurotoxin that accumulates in your body. Our toothpaste uses hydroxyapatite—the actual mineral that makes enamel—for true remineralization. Combined with proper brushing, you don't need fluoride. Your teeth will be healthier without it.
How long does one tube of toothpaste last?
+
About 2-3 months with normal brushing (2x daily). You use less because natural ingredients are concentrated—you don't need a pea-sized amount. One tube lasts longer than conventional toothpaste.
How long does a boar bristle toothbrush last?
+
9-12 months with normal use and proper care. Compare to plastic brushes (1-2 months). Yes, it costs more upfront, but it lasts 6-12x longer. Cost per use is actually cheaper, plus zero microplastics.
Is the magnesium spray safe to use daily?
+
Yes. Magnesium spray is safe for daily use. Most people are magnesium deficient and need it. Spray 5-10 times on forearms or legs, let it dry (3-5 min), then shower off or leave on skin. Start with lower amounts if skin is sensitive.
Will blue light glasses really help me sleep?
+
Yes. Blue light suppresses melatonin, which prevents sleep. Our glasses block blue light while letting other wavelengths through. Wear 1-2 hours before bed. Most customers report falling asleep faster and sleeping deeper within 1-2 weeks.
Is mouth tape safe?
+
Yes. Mouth tape forces nasal breathing, which is how humans evolved to breathe. Start with 30 minutes and build up. Never use if you have nasal obstruction. If you can't breathe through your nose, see a doctor first. Nasal breathing takes practice but transforms sleep quality.
Are your earplugs reusable?
+
Yes. Both Sleep Earplugs and Jonus Premium Earplugs are reusable. Sleep earplugs last 6-12 months with proper care. Premium earplugs last 1-2 years. Store in a clean, dry case. Rinse with warm water occasionally.
Ingredients & Allergies
Are Jonus products suitable for sensitive skin?
+
Yes. Our products are formulated for all skin types, including sensitive. We use only hypoallergenic, natural ingredients. If you have specific allergies, check the ingredient list on each product page. All products include detailed ingredient information.
Do any products contain common allergens?
+
We don't use common allergens like soy, gluten, or tree nuts in our products. However, always check the full ingredient list on the product page before ordering. If you have a severe allergy, contact us directly before purchasing.
Are products vegan?
+
Most Jonus products are vegan. Tallow Balm is intentionally not vegan—grass-fed beef tallow is nature's perfect moisturizer. Some products use lanolin from ethically-sourced wool. Check each product page for dietary information.
Can I use these if I'm pregnant?
+
Generally yes, as our products use natural ingredients. However, pregnancy is a sensitive time. Consult your doctor before using magnesium spray or any new product. All oral care products (toothpaste, toothbrush) are safe during pregnancy.
Still have questions?
Can't find your answer? Our team is here to help. Reach out directly and we'll respond within 24 hours.